Katie Hallen -- As a first-year undergraduate at the
University of Virginia, I took a psychology class from a young professor named
Jonathan Haidt. Haidt, whose
research interests largely focus on morality, was memorable in more ways than
one. Being that he was easy on the eyes and ears largely forgave him for
wearing the same green tweed jacket every single day of class. Thanks also to him, I still mimic his
shorthand for “morality” by circling the letter “m.”
Recently, I have been revisiting Haidt’s research via his
new book The Happiness Hypothesis,
which contains important lessons for us Washington policy and communications
types interested in coalition building and campaign management.
In building in an army of supporters, we must grapple with
the issues and messages that motivate them to join a cause. If we are looking to change their
behavior in some way, we must look beyond the politics of reason to the
politics of emotion. This is no
easy task.
Haidt uses a wonderful metaphor to describe how our brains
are often torn between reason and emotion: the Rider and the Elephant. The Rider, representing the rational
side, has the reigns of the Elephant and is controlling his path. But the Elephant is very large and from
time to time easily overpowers the Rider and takes him down a different route.
Why is it that the rational side of the brain knows that we
should not eat the second cookie but we almost always give in to the emotional
craving? Why is it that a white
paper packed with compelling data persuades our logical selves to support a
piece of legislation but our emotional side keeps thinking of our one friend
Chip whose job could be impacted? That’s
the Elephant overpowering the Rider.
“To understand most important ideas in psychology, you need
to understand how the mind is divided into parts that sometimes conflict,”
Haidt writes. “We assume that there is one person in each body, but in some
ways we are each more like a committee whose members have been thrown together
to do a job, but who often find themselves working at cross purposes.”
It’s an important lesson for coalition building and campaign
management. If we want people to
join our cause, and if we are asking them to make a commitment, take action or
even change their behavior – buy energy-efficient light bulbs, fasten the seat
belt, vote for the first time, whatever it may be – we must be aware of the
brain’s competing demands.
Brothers Chip and Dan Heath further explain the competing
brain in their new book Switch, which
I’ll discuss in greater detail in a future post. For now, take a look at Haidt’s book and let us know what
you think.