(Jim Hock) As most close to 463 will tell you, I have been super excited to get the new Chevy Volt. What’s not to love with the eco-friendly features and limited amount of overpriced gasoline you have to buy. But imagine my surprise after doing a ton of research to be told – when putting my $2,000 deposit down at the dealer yesterday – that there is a “dealer surcharge” that could range anywhere up to $20,000 on top of the MSRP. Crazy. The guy at the Koons dealer in Vienna, Virginia said that for me they would give the “reduced rate” of $8,000 down from $12,000. Thanks, but no thanks. And this was just thrown on at the end of the conversation and when asked what it was they said it basically was for paperwork and such. Total BS.
So I come to find out that this is not official GM corporate policy, but a policy that’s up to the discretion of the individual dealers. Just another example of American car companies screwing up in the short term rather than long-term customer satisfaction. And promulgating the sleezy reputation of US car dealers.
Message to Chevy dealers – charge what you advertise up front. Don’t play around. You’ve been in the wilderness for so long. Don’t you go there again with these stupid practices. I have been a totally committed Toyota-hybrid-Camry guy and was ready for a change. Maybe that has to wait a bit.